Signing Up
Will it cost me anything to sign up?
Signing Up is free, but you must be aged 18 or over and Indian of Hindu or Sikh background living in the UK.
What can I do after signing up?
As a member you will have complete use of our Advanced Search which allows you to find singles by distance from your UK postcode, view full profiles with photos, and add potential matches to your shortlist.
Contacting Members
What can I do after adding a profile photo?
Once your profile has a face you may start contacting members for free by sending them Likey's.
What is a Likey?
Someone caught your eye? Send them a Likey... if they Likey you back it's time to introduce yourself to see where things go.
If they Pass, don't fret there is plenty more machli in the sea, and at least you haven't wasted each others time!
Subscriptions
What can I do as a subscribed member?
As a Subscribed member you may use our private messaging area to send unlimited direct messages, it is free for any member to reply to your message whilst you're subscribed.
You can also see who has viewed your profile, who has added you to their shortlist, and who has sent you a Likey.
Payments
Subscriptions are a one-off payment which will give you full access for the selected period. We do not store credit or debit card details and payments are secured through PayPal
Subscriptions do not auto-renew and we will take no further payments from your card.
What is your refund policy?
Subscription payments are non-refundable.
Profile
How do I create and update my profile?
As a member you can Sign In anytime to complete or update your Profile.
Is my profile checked?
To ensure the quality of our service all profiles are checked for appropriate content and members are encouraged to maintain a complete and up-to-date profile.
How long will it take for my profile to appear in searches?
Your profile will be checked once completed and approved within 24 hours.
How do I change my email address?
Update your email address in the Basics section of your profile.
How do I change my password?
Change your password using the Change Password form.
What do I do if I have forgotten my password?
Reset your password using the Forgotten Password form.
How do I hide my profile?
Update your Profile Settings to not appear in searches
How do I cancel my account?
You may cancel your account using the Cancellation form.
Photos
Why is it important to add photos?
Members with photos attract up to 7 times more attention than those without and are more likely to be contacted or replied to.
How do I add photos?
Add some fun snaps in the Photos section of your profile to make yourself stand out from the crowd.
Unable to add photos?
If you using an older device or browser version please use the Add Photo (Basic) feature.
How long will it take for photos to appear on my profile?
To ensure the quality of our service all photos are checked and approved within 24 hours.
Mobile Apps
Is there an App for Mingle Guru?
Our web application is developed with a mobile first design and is optimised to be used on your Apple iPhone or Google Android mobile.
How to install the Android Web App
Follow these steps to install the Mingle Guru Android Web App to your home screen
How to install the iPhone Web App
Follow these steps to install the Mingle Guru iPhone Web App to your home screen
Safety
How do I block messages from a member?
When reading a message you may block a member from sending you further messages using the Block Member option at the end of the conversation. Don't worry, they won't know that you have blocked them.
What do I do if I receive an inappropriate message?
If you receive abusive, fraudulent, spam/scam, or any message you feel is inappropriate please Contact Support immediately so that we can investigate.